Booking cancellations and modifications
Cancellation and change policy. (EXCEPT FOR NON-REFUNDABLE RATES WILL NOT BE RETURNED ANY AMOUNT).
The cancellation policy from 01/07/2022 to 11/09/2022 will be:
Up to 5 days prior to arrival date without penalty.
5 days prior to arrival date and No Shows, 100% penalty, total of the stay will be charged.
The cancellation policy for the rest of the year will be:
48 hours before arrival without penalty.
Any cancellation outside the specified 48 hours and No Shows, 100% penalty, total of the stay will be charged.
Description of procedures in the event of changes, cancellations or special request.
Procedure in the event of changes and cancellations The client may make the changes or cancellations in question in writing, by email, by fax or by telephoning Prestige Hotels. The client will then receive a written answer by fax or email, in which Prestige Hotels will inform them about the possibility that they will be charged fees if applicable, in accordance with the cancellation/change policy.